Orders
Smart Order Hub
—
⚠ Connection issue — retrying…
Orders
Hot Cup & More
Pending Approval
—
Out for Delivery
—
Delivered Today
—
Revenue This Month
—
🔍
Pending —
Confirmed —
All
🛍 Shopify
💬 WhatsApp
✏️ Manual
💎 High Value
Inventory
Loading…
Total Variants
—
Matched
—
Unmatched
—
Out of Stock
—
Low Stock
—
Stock Value
—
Price Mismatches
—
Products
Categories
Analytics
Business performance
All
B2B
B2C
Services
This Week
This Month
This Quarter
All Time
Loading…
Messages
WhatsApp conversations
Customers
All accounts & order history
Total
—
Active
—
At Risk
—
Multi-Source
—
Total Spend
—
All
Active
At Risk
Churned
Shop
SF
WA
Multi-Source ✦
🗄 Archived
Customer Phone Rep Orders Total Spend Last Order Status
Opportunities
Customers overdue for reorder
Overdue
—
Due Soon
—
Avg Days Since Order
—
Customers Tracked
—
🔥
Loading opportunities…
Settings
System configuration & user management
Users
Roles
Integrations
Branding
General
Bot
Users
Name Role Status Last login
Loading…
Loading…
Shopify Data Sync
Pull all customers, products, and inventory from Shopify. Customers are matched to existing records by email/phone. Products are matched to the HCM catalog by SKU and name similarity.
Integration Credentials
Loading…
WhatsApp Bot Configuration
Bot won't re-activate for this many hours after a conversation ends
How many past agent corrections to inject into the AI prompt
Bot Learning Stats (last 30 days)
Loading…
Company Branding
Company Logo
No logo
PNG / JPG / WebP · max 2 MB
Recommended: 200×60px
Warranty Badge (used in Warranty Certificate PDF)
No badge
PNG / JPG · max 2 MB
Recommended: 200×200px
General Settings
Loading…
Notifications
Loading…
Demo Tools
Reset transactional data (orders, messages, webhook logs) to the seeded demo state. Stock quantities are restored to catalog values. Use before presentations.
Dedup Review
Resolve potential duplicate customers
Loading…
🔀
Loading…
Unmatched Shopify Products
Shopify variants not linked to your catalog.
Loading…
Quotations
Manage B2B price quotes
📄
Loading…
Invoices
Billing & payments
Total
—
Paid
—
Unpaid
—
Overdue
—
Collected
—
Delivery Notes
Track dispatches & deliveries
Total
—
Pending
—
Dispatched
—
Delivered Today
—
Services
Repair & maintenance tickets
Open Tickets
—
In Progress
—
Overdue SLA
—
Resolved
—
🔧
Loading…
Machines
Registered equipment
Total Machines
—
Under Warranty
—
Service Due (30d)
—
Ever Serviced
—
🖥️
Loading…